The ALLY Academy Series

DEVELOPING Emotional Intelligence

Course Overview: This course delves into emotional intelligence as a key aspect of high impact individual contributors. Participants will learn to understand and manage emotions, demonstrate empathy, and lead with authenticity and influence.

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What's included?

  • Leveraging emotional intelligence to ensure lines of communication remain open, clear, and fluid.
  • Exploring the components of emotional intelligence and their impact on leadership.
  • Developing self-awareness and emotional regulation for effective decision-making.
  • Building empathy and understanding others' perspectives and emotions.
  • Utilizing emotional intelligence to build cohesive and high-performing teams.

Who will benefit

Managers, Supervisors, Team Leaders, Project Managers, and Customer Facing Roles.

Reason: To enhance their ability to communicate clearly, make better decisions, and resolve conflicts by understanding and managing their own and others' emotions.

Discuss with others

Role-playing and scenario analysis.

Participate in our online private community, share thoughts and ideas, increase connection, and get help.

Class Outline

Introduction to Emotional Intelligence (20 minutes)
  • Definition and Importance: Understanding emotional intelligence and its role in effective leadership.
  • Components of Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills.
  • Discussion: Participants share their experiences with emotional intelligence in the workplace.
Introduction to Emotional Intelligence (20 minutes)
  • Definition and Importance: Understanding emotional intelligence and its role in effective leadership.
  • Components of Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills.
  • Discussion: Participants share their experiences with emotional intelligence in the workplace.
Developing Self-Awareness and Emotional Regulation (20 minutes)
• Self-Awareness: Techniques for understanding your own emotions and how they impact your decisions.
• Emotional Regulation: Strategies for managing emotions in high-pressure situations.
• Interactive Exercise: Reflect on recent decisions and how emotional awareness could have influenced them.

Building Empathy and Understanding Others (20 minutes)

• The Role of Empathy in Leadership: How understanding others’ emotions enhances leadership.
• Practicing Empathy: Techniques for putting yourself in others’ shoes.
• Interactive Exercise: Pair up to discuss and role-play empathy-building scenarios.

Applying Emotional Intelligence to Team Building (20 minutes)

• Creating Cohesive Teams: Using emotional intelligence to foster collaboration and reduce conflict.

• High-Performing Teams: Characteristics of teams led with emotional intelligence.

• Workshop: Develop strategies for applying emotional intelligence to build and lead a team.

Applying Emotional Intelligence to Team Building (20 minutes)

• Creating Cohesive Teams: Using emotional intelligence to foster collaboration and reduce conflict.

• High-Performing Teams: Characteristics of teams led with emotional intelligence.

• Workshop: Develop strategies for applying emotional intelligence to build and lead a team.





Emotional Intelligence in Challenging Leadership Situations (20 minutes)

• Navigating Difficult Conversations: Using emotional intelligence to resolve conflicts and impasses.

• Case Study Analysis: Review scenarios where emotional intelligence played a critical role in leadership success or failure.

• Interactive Workshop: Apply emotional intelligence to a challenging leadership scenario.

Red-Teaming Exercise (20 minutes)

• Introduction to Red-Teaming: Understanding the concept and purpose of red-teaming.

• Conducting the Exercise: Critically assess and challenge current emotional intelligence practices in leadership.

• Debrief and Discussion: Analyze insights gained from the exercise and discuss how to implement improvements.

Conclusion and Key Takeaways (20 minutes)

• Summary of Key Points: Recap the core components and strategies of emotional intelligence.

• Final Thoughts: Encourage participants to integrate emotional intelligence into their daily leadership practices.

• Feedback Collection: Gather participant feedback on the course content and exercises.



Materials Needed:

• Case studies or examples for discussion.

• Role-playing scripts or scenarios.

• Tools for interactive activities (flip charts, markers, sticky notes, etc.).

• Handouts summarizing key concepts and techniques.

Homework/Follow-Up:

• Encourage participants to apply emotional intelligence strategies in their work and reflect on the outcomes.

• Optional: Assign a reflection paper on a leadership situation and how emotional intelligence could improve it.

KEY DATES AND INFORMATION

Cost and Availability

  • Cost $350/per person with a 10-person minimum/20-person maximum per class.
  • Classes run 2 – 3 hours depending on content volume with 5-minute breaks every 40 minutes. 
  • Provide pre-reads and follow-up materials focused on use of the techniques taught in the class.
  • If desired, an optional fee will be included to have multiple proctors to run breakout rooms to facilitate deeper dives into the content.

Schedule

For Group Workshops and Coaching please reach out to the ALLY Support Team here. 

2025 Workshop Schedule * Dates subject to change

  • Feb 11, 2025 – 12:00 – 3:00 PM 
  • May 6, 2025 – 12:00 – 3:00 PM 
  • Sept 8, 2025 – 12:00 – 3:00 PM
  • Nov 10, 2025 – 12:00 – 3:00 PM

Enrollment Deadline

      Workshop Date                   Enroll By Date
         Feb 11, 2025                         Jan 16, 2025
         May 6, 2025                          Apr 10, 2025
         Sept 8, 2025                          Aug 7, 2025
         Nov 10, 2025                         Oct 9, 2025  

Pre work and assessments will be unlocked as soon as you are enrolled but you must have an ALLY ENERGY PROFILE validated to enroll.
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Lisa Jaster

Army Lieutenant Colonel Lisa Jaster is a soldier, an engineer, a wife and mother, and a trailblazer. Lisa is a Managing Consultant with ALLY Energy; she advises corporations on how to recruit, train, and retain talent within their teams.
Lisa graduated from the United States Military Academy at West Point Academy with a BS in Civil Engineering and was commissioned as an active-duty engineering officer. In 2002, Lisa deployed in support of Operation Enduring Freedom and then again in 2003 for Operation Iraqi Freedom. While on active duty, Lisa completed her master’s in civil engineering at Missouri University of Science and Technology in 2004.
After being stationed for two years in South Korea, she left the Active Army to work for Royal Dutch Shell for 12 years rejoining the Army as a reservist in 2012. From April to October 2015, Lisa took a six-month leave of absence and attended Army Ranger School, being one of three females that graduated from the first integrated Ranger School course.
In 2019, Lisa left Royal Dutch Shell to become the Director of Civil Engineering at M&S Engineering in Spring Branch, Texas. In August of 2022, Lisa chose to leave corporate America to follow her life’s ambition. She now works as an Executive Coach, Leadership Development Expert, and Keynote Speaker. In 2023, Lisa published her first manuscript. “Delete the Adjective: A Soldier’s Adventures in Ranger School,” which hit Amazon’s Best Seller’s List in two categories. She continues to serve in the US Army Reserve with over 17 years of military service. Lisa prides herself in working with clients to improve their effectiveness both in and outside of the office environment.

Patrick Jones - Course author